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User Reviews
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Product Description |
| Meet the WorkCentre M20 copier-printer: the Xerox business class machine. It performs basic office tasks with intelligence, and demonstrates a knack for high-level performance, day in and day out. WorkCentre M20 copier-printer comes packed with a full range of high-performance features you won't find on other office machines in this class. |
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Product Details |
- Copy, print, and scan functions
- Up to 22 ppm copy/print speed, first page in less than 8 seconds
- Up to 1,200 dpi print and 600 dpi optical scan resolution
- Automatic 2-sided printing; 32-bit RISC processor with video controller
- USB 2.0 and parallel interfaces
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Video Reviews |
 No video reviews found for this product.
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Customer Reviews |
 Made of Plastic |
| Review Date: March 20, 2006 |
| Reviewer: Dee, Missouri |
We have owned this machine for 1 year - ran 19,000 copies in that time period. Xerox claims it will run 20,000 a month -
it has broken TWICE - plastic parts both times. |
If it delivered as advertised, I would have kept it.
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| Review Date: May 10, 2005 |
| Reviewer: S. Farris, St. Louis |
I bought this machine because they took my old Xerox copier as a trade in- it has been two months, and I am waiting on a replacement copier so I can send this hunk back to the factory!
Why?
1) the Fax to email JUST DOESN'T WORK. The machine is advertised as forwarding faxes to email. A great feature in our building, saving steps and paper. But it only works with a PC server- something that is not advertised or in the manual. It simply won't provide this function.
2) Unreliable with a capital U! Within two months, the fuser broke. And the toner cartridge lasted half its expected life, perhaps because of the faulty fuser. Out of service time- 2 days. At the same time, the fax quit working- burnt resistor on the fax board. Out of service time- 2 days. Today, there was a jam in an area that is not accessible to non-techie users, i.e. four screws to access. Rather than wait the one day for service, we figured this one out on our own. Out of service time- 1/2 day. Maybe this is the way Xerox is pushing their service plan, of $15 per month and $.015 per print. Either way, that is a lot of dough for a machine in this price range, and a lot of down time for a machine in a small office. |
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January 17th, 2010
